This course focuses on process management in the hospital setting and its application to continuous improvement. The course will cover process management methodologies, management systems, and standards specific to the hospital setting. It will address process measurement, analysis, and evidence-based decision-making to drive continuous improvement. The course will delve into the design and planning of hospital processes, as well as their controlled operation and management.
Objectives
- Understand process-based management and how to apply it in a hospital setting.
- Learn process-based management methodologies and how to improve efficiency and effectiveness in a hospital setting.
- Understand process-based management systems and how to apply them for continuous improvement.
- Learn to measure, analyze, and make fact-based decisions in a hospital setting and use continuous improvement as a strategic tool.
- Design and plan an effective hospital system, including patient-centered organization and the use of engineering in process design.
- Operate and maintain an effective hospital process, including the use of information systems and the identification and correction of process deviations.
Directed to
- Engineering graduates in any specialty
- Architecture graduates and graduates in the field of health sciences
- Any other graduates who wish to focus their careers on this specialty or simply wish to deepen their knowledge in this area and acquire the appropriate training to perform their jobs more effectively.
